Access Keys

Internet Scams - Current Online Scams & Internet Safety

Top online scams for 2012

We’ve taken a look at four online scams that are coming our way this year and steps you can take to avoid becoming a victim of them.

The Scam at the End of the World

A scam to watch out for in the New Year is the “Doomsday” phishing attack. Fraudsters are looking to capitalise on scaremongering reports that the world will end in 2012, based on a Mayan legend made popular in the disaster film “2012.” Consumers will need to watch out for suspicious emails that could claim to know details about the date the world will end, instead pointing to a website containing malware. Knowthenet.org.uk advises consumers to be very wary of claims of foresight like this, and beware the risk of malware, avoiding any links or attachments enclosed in this sort of email.

The Olympic temptation

As the countdown to the 2012 Olympics games draws nearer, those not lucky enough to have got their hands on tickets will be scouring the internet in the hope that some website will become available online. As a result, knowthenet.org.uk expects the number of fake ticket websites to increase dramatically. Fraudsters know consumers can often be all too willing to part with cash when they want something badly enough, so they will be creating websites to meet the demand with fake tickets. Remember: London 2012 Olympics tickets are only available from the official London2012 website  where a list of authorised ticket resellers is available.

The Apple Appeal

The iPhone 4S is likely to be a “must-have” item in 2012, and as such many fake websites will be offering the phone at bargain basement prices in an attempt to lure consumers into parting with their hard-earned cash. As the economy gets tighter, and consumers start to feel the pinch after Christmas, it is often all too easy to fall for fake emails and pop-ups offering smartphones for a fraction of the cost. It is important to remember that if an offer looks too good to be true, it often is. 

The Mobile App Threat

Smartphone users will need to be aware of potential viruses and malware when downloading apps. Consumers need to be especially aware and ensure that they do the necessary background checks before downloading any apps from “open” app stores, such as those running on Android. It is always worth checking an app developer’s website for authenticity, if in doubt about an app’s legitimacy. In addition, more and more iPhone users are becoming tempted to “jailbreak” their smartphone to remove restrictions on downloading, but this is always unadvisable – it leaves users open to malware threats and removes the security protection and the warranty provided by the manufacturer.

Our security expert, Peter Wood, says “Every year fraudsters use the most popular wish-list items and the current trends to try and scam consumers. Cyber criminals are becoming more sophisticated in the ways they target us and know how easy it can be to fall for a scam when they pick on something we really want to believe. Consumers need to ensure that they stay just as safe online, and maintain the same level of vigilance, as they would in the offline world.”

Top tips for staying safe and avoiding internet scams:

  • Google the website or business name, verify whether it is registered on the companies house website and also check on forums to see if others may have fallen victim
  • Check your computer has a firewall and anti-virus software installed
  • Keep your anti-virus software up to date
  • Look for sites that are part of independent approval schemes
  • Make sure that the address of the web page starts with https:// before entering any personal information or payment details
  • Check your bank and credit card statements carefully and report any unfamiliar transaction
  • Remember, if it looks too good to be true – it often is! Be careful before giving away any personal details
This personal information might also be of interest: Online safety
This business information might also be of interest: Online safety

The scams to watch out for in 2011

We’ve taken a look at four online scams likely to come our way over the next 12 months, and how to protect yourself against them.

The Smartphone App Scam

Given the huge popularity of smartphones and downloadable apps, and with thousands more given as Christmas gifts, it was inevitable that scammers would eventually target them. Malware disguised as a legitimate application is definitely something to watch out for if you use a smartphone in 2011.

These scams work by disguising malicious spyware within a game or an app, which is then promoted to consumers on their smartphone. If downloaded, the malware proceeds to harvest information, stealing data such as passwords or banking details. To protect yourself, take the following steps:

  • Check that the app developer is trusted and reputable – visit their website and see what else they have published
  • Check the reviews posted by other users – if anyone has been already been a victim they’ll tell you
  • If you’re in any doubt, don’t download!

Facebook Wall Viruses

Online fraudsters increasingly target social networking sites, duping users into clicking links which allow them to take control of their profile and post further malicious links on the user’s friends’ walls. Clicking these links then can download viruses to the friends’ machines.

To avoid these scams:

  • Take a second to check before you click any link sent to you, even from friends, and especially if it looks out of character
  • You might also want to invest in (and keep up-to-date) anti-virus software that includes link-scanning capabilities to check links before you click
  • Certain browser plug-ins and websites such as untiny.me also allow you to preview shortened URLs, which are commonly used in this type of scam to conceal a link’s true destination
  • You can also use a community security browsing service like Web of Trust

For further information, read our Top tips for social networking safety, and for advice on why and how to preview links, see this useful article from Wild Apricot.

London 2012 Ticket Con

With the London Olympics drawing ever closer, more and more people are looking to purchase tickets, opening up a dream opportunity for scammers. Fake ticket sites have been around for a while, but the huge popularity and wide appeal of the Olympics means that they could operate on a much larger scale in 2011. Sites will take money for tickets that either won’t ever arrive, or won’t allow access to the Games.

If you’re buying tickets for any of the London 2012 events:

  • Only purchase them from official ticketing sites, or directly from the London 2012 organisers
  • Don’t think a website is genuine just because it looks the part – scammers often build sophisticated sites using official logos and imagery

Read our guide to Spotting fake sites, and also check the official London 2012 tickets site for more information.

The Phone Support Switch

Another tactic to watch out in 2011 involves fraudsters looking to gain access to your computer by calling you up on the pretence of technical support. After telling you that there’s a problem with your machine, they encourage you to download anti-virus software – which of course is actually just malicious spyware or malware.

This trick shows the importance of remaining vigilant even when away from the computer. If you do receive a call asking you to download software:

  • Ignore it and hang up
  • If you’re in any doubt as to whether your machine does need an anti-virus update, download software only from established, trusted providers
  • If still not sure, take your computer to a reputable IT services company to have it checked out

Further advice on virus protection can be found in our Online safety guide.

That’s just a brief summary on four scams to watch out for next year. Stay vigilant and you should be able to enjoy a hassle-free online experience throughout 2011. Knowthenet will be here to keep you posted on any new threats as the year unfolds, so check back regularly!

Avoiding email scams

Many of us have been on the receiving end of an email scam, or know people who have.  

Read our tips on how to protect yourself from becoming a victim of an email scam:

1. Make sure you have anti-virus software installed onto your computer, and update it at least daily or each time your computer is switched on. Also, install a personal firewall. This will reduce the risk of potentially dodgy emails from entering your inbox

2. Never open emails from people you don't know. Delete them and empty the deleted folder / recycle bin straightaway

3. Only download software from reputable sources. Free games and screensavers might be hiding software that could infect your PC.

4. Never reply to phishing emails*. No real financial institution will ever ask you for your credentials in an email. If in doubt, call your bank to verify the information is required

5. Before you click on any link, check the website address contained within the emails. Open a browser window and use a search engine to find the site. If the addresses don’t match, it's probable that the site you are about to visit is fake

6. Check your bank and credit card statements regularly and carefully to spot any unnatural activity. Report any unfamiliar transactions to your bank straightaway.

 

What are phishing scams?

* Phishing scams are when criminals create emails that appear to come from legitimate banks, insurance companies, eBay and so on. Unsuspecting users will click on a web link in an email, which then takes them to a fake web site where they enter their name, password, credit card details etc., unaware that this personal information is going straight to a criminal gang.

This personal information might also be of interest: Using email

Can you spot an online scam?

Take our ThreatTest

As online scams become more sophisticated and more people fall victim to them, it’s important we all understand the steps we should take to protect ourselves.

There’s a wealth of helpful advice already on knowthenet, and we’ve also worked with security experts to develop this new ThreatTest.

The ThreatTest presents you with examples of real-life scams - but in a safe environment - so you can check out whether or not you’d fall for particular schemes. It has four sections, takes just a few minutes to complete and will give you advice and guidance after each stage. When you’re done, we’ll assess your overall threat level based on your answers.

We hope you find the test useful and feel better equipped to deal with any online scams you encounter in the future – good luck!

Take the ThreatTest!

This personal information might also be of interest: ThreatTest

Latest online scams

Avoid becoming a victim of cybercrime, keep up to date with the latest scams. Here are some useful places to start:

 

Victim of an online scam?

If you have been a victim of cybercrime, the following organisations offers further advice on what action you should take:

Action Fraud - report a scam or fraud: http://www.actionfraud.org.uk/report_fraud

Getsafeonline – victim support: http://www.getsafeonline.org/nqcontent.cfm?a_id=1171

Police Central e-Crime unit: http://www.met.police.uk/pceu/cyber_crime.html

e-Crime Wales: https://www.ecrimewales.com/server.php?show=nav.8858&cdt=20110915163852

This personal information might also be of interest: Cybercrime
This business information might also be of interest: Cybercrime

How useful was this article?

Nominet is constantly striving to improve the level of knowledge on this site. Your feedback is appreciated.

accidental outlaw

Recommended video